Your Safety

The trust, safety and security of our riders, is TOPRIDE'S number one priority.

We are a community you can depend on.

Our aim is to ensure our members have a safe and memorable experience on Topride

Our members are verified

All our members have a verified email, phone number, and credit card or bank account before travelling.
 
For drivers, we optionally verify your driver’s license and add a verification badge on profile to help you stand out.

Choose who you travel with

It’s always your choice who you travel with.
 
Before you travel, you can review a member’s profile, including their name, photo, reviews from other members, number of Facebook friends and more.

We monitor all activity

We keep a close eye on all activity in our community and have checks in place to ensure a safe and reliable experience for you.
 
To keep our members safe, we have zero tolerance for abuse, harassment or stalking, along with strict policies against speeding and distracted driving.

Safe money transactions

All bookings are done through our secure payment system.
 
We hold money for 3 days after the trip in case there is an issue and we need to initiate any refunds. All transactions are processed via Stripe, the most secure payment provider available.

We're always here for you!

Our team support is available for you 24/7 to make sure you have a safe and positive experience

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